Balancing the Professional and Personal
Very few times have I ever been proud of a piece of business correspondence, but thanks to a couple of excellent advisor friends, this one took the cake. Every detail is true and verifiable; I handed this to the lady I hoped would be able to reach appropriate personnel to make it happen. It's in the Lord's hands now.
May 31, 2012
To whom it may concern:
Re: Lost photo file from Nickelback Meet And Greet photo package of October 23, 2010
I normally would not make the following request, but I bought the photo package last time for the concert date of October 23, 2010 in Sacramento, California. The photo with the band was taken as scheduled prior to the show. The instructions were to go to a certain Web site and download the photo within seven days.
Because I'm visually impaired, I had several friends check periodically, and we noticed that all the photos for Sacramento were uploaded by October 28th. When the photo of my party of three was missing, someone checked seven other venues to make sure we hadn't been grouped in the wrong city. Over the next two months, I corresponded with someone using the e-mail address provided in the package confirmation. To the best of my understanding, someone contacted the tour manager and no one was able to locate the missing file.
Finally, we agreed that I could either get cash back or wait until the next show in the area. I opted for the latter, which is now the upcoming performance June 18, 2012 in San Jose, California.
I’m aware that photo ops are not part of the package this time according to LiveNation representatives. As such, I simply ask for a few minutes to speak with the band members in addition to or even in lieu of a photo op. My reason for this request is that several of the band’s songs impacted me tremendously during the time after my husband’s sudden death in October 2008, and I want to express to them personally how grateful I am that their songs brought me a long way toward my ongoing healing.
If it’s not possible to grant an audience with the band, I understand, but I would really appreciate your consideration. Thank you very much for your time.